Using FODEL Pick-Up with ELSO

FODEL Pick-Up is designed to give you flexibility and convenience when collecting your online orders. With ELSO, you can collect your order from a nearby pick-up point at a time that suits you best.

What is FODEL Pick-Up?

FODEL is an online delivery network made up of local shops, gas stations, and convenience stores across the UAE. These locations are converted into secure pick-up points, allowing you to collect your package without waiting at home.

By choosing FODEL Pick-Up, you can collect your order at your convenience from a nearby location.

📦 How Click & Collect Works

Step-by-Step Guide

Step 1: Place Your Order
Shop as usual on the ELSO website and proceed to checkout.

Step 2: Choose FODEL Pick-Up
During checkout, select “Click & Collect (FODEL Pick-Up)” as your delivery option.

Step 3: Select a Convenient Location
Choose your preferred FODEL pick-up point from the list of available nearby locations.

Step 4: Receive Pick-Up Notification
Once your order is ready, you will receive an SMS or email with the collection details and a secure validation code.

Step 5: Collect Your Order
Visit the selected pick-up point and present your validation code along with a valid photo ID. The staff will hand over your package immediately.

Benefits of Click & Collect

No Delivery Charges: Avoid standard delivery fees.
Faster Collection: Orders are usually ready within 1 to 3 business days.
Flexible Timing: Collect your order whenever it’s convenient for you.
Location Flexibility: Choose from multiple nearby pick-up points.
Ease of Payment: Pay online or at the store (subject to policy).
More Discreet: No need to share your home address.
Ideal for Busy Customers: Pick up your order on the way to or from work.

📌 Important Notes

Please collect your package within the time frame mentioned in your notification.
Bring a valid photo ID and the verification code received via SMS or email.
FODEL pick-up points are widely available across the UAE and are usually open until late hours.